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FREQUENTLY ASKED QUESTIONS
General
212 PERFORMANCE
EXTEQ
What is an FAQ section?
An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
How do you ship orders?
WE SHIP VIA USPS OR UPS. MOST ORDERS ARRIVE IN 1-5 BUSINESS DAYS. CHECK OUR SHIPPING & RETURNS PAGE FOR DETAILS.
Why isn't a discount code working?
The discount code you used may be expired, limited to one time use, or require you to be logged into your account.
How can I return an order?
RETURN PART OR ALL OF YOUR ORDER. VIEW OUR RETURNS POLICY FOR DETAILS. CONTACT US IF YOU NEED HELP.
What payment methods do you accept?
WE ACCEPT MAJOR CREDIT CARDS: DISCOVER, VISA, MASTERCARD, AMERICAN EXPRESS. ALSO ACCEPTED: PAYPAL, AMAZON PAY, APPLE PAY, GOOGLE PAY, VENMO, AND MORE.
When will my order ship?
MOST ORDERS SHIP WITHIN 12-24 HOURS (BUSINESS DAYS) AND ARRIVE IN 1-5 DAYS, DEPENDING ON DELIVERY METHOD AND ADDRESS.
Our team is here to assist you.
Feel free to reach out to us with any questions or concerns.
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