FREQUENTLY ASKED QUESTIONS

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

Your order will be shipped via USPS or UPS based on its total weight, and most orders are received within 1-5 business days. Please view our Shipping & Returns page to learn more about our shipping methods and rates.

The discount code you used may be expired, limited to one time use, or require you to be logged into your account.

Please contact us if you are interested in buying in bulk.

Yes, we allow partial or full order returns. Please view our returns policies for additional information on returns. Just contact us if you need to return anything.

We accept all major credit cards: Discover, Visa, Mastercard, and American Express. We also accept a number of digital wallet payment methods including PayPal, Amazon Pay, Apple Pay, Google Pay, Venmo, and others.

Most orders are shipped out within 12-24 hours during the business week and delivered within 1-5 days depending on delivery method and receiving address.

As we process and ship orders quickly (12-24 hours during business week), it is unlikely that we'll be able to make changes to your order after you submit it. If you would like to try to update your order, please contact us.

A sizing guide is displayed on all of the glove product pages. We also offer free exchanges if you do order the wrong size.

Some 212 Performance Gloves are washable. If a glove is washable, you will find washing instructions on a tag on the inside of your gloves.

As gloves are consumable and will wear down after repeated use, we only offer replacements for manufacturing flaws. Please contact us if you need a replacement glove.

Some of our gloves offer cut protection. You can learn more about cut protective gloves here and view our cut resistant gloves.

All of our gloves that have been tested for EN388 standards will show the results on the glove product pages.

You can view all of our glove safety features here.

Yes, we want to make sure your gloves fit perfectly so we provide free exchanges for new items with packaging intact. We are not able to exchange used gloves or gloves not in packaging. Please contact us if you need to exchange sizes.

For the newest software update please refer to the instructions on the user manual.

If you are looking for an automatic charger/analyzer, 512EVO is the perfect solution for you. 512EVO is an automatic 12V/50A charger and maintainer for 12V Flooded, AGM, Li-Ion and compatible with many more chemistry batteries. It is fully automatic and, thanks to its integrated algorithms, no configuration or setting is required.

Yes, just like the DCBS, the Maximus is also a diagnostic & charge battery station tool, with even more features. With a 7″ user friendly touchscreen, and a handheld thermal and barcode scanner, Maximus is designed to maximize the user experience.

You will need to turn off your Wi-fi on your remote, and then plug in both sides of the ethernet cable to the remote and trolley. For more detailed information; look at our DCBS Physical Connection Quick Guide.