FREQUENTLY ASKED QUESTIONS
What is an FAQ section?
An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
How do we ship your order?
We ship via USPS or UPS, depending on weight. Most orders arrive within 1-5 business days. Check our Shipping & Returns page for more details.
Why isn't a discount code working?
The discount code you used may be expired, limited to one time use, or require you to be logged into your account.
How do you return your order?
Yes, you can return part or all of your order. Check our returns policy for details and contact us if needed.
What payment methods do you accept?
We accept all major credit cards: Discover, Visa, Mastercard, and American Express. We also accept a number of digital wallet payment methods including PayPal, Amazon Pay, Apple Pay, Google Pay, Venmo, and others.
When will my order ship after I place my order?
Most orders are shipped out within 12-24 hours during the business week and delivered within 1-5 days depending on delivery method and receiving address.
Can I change my order after I place it?
As we process and ship orders quickly (12-24 hours during business week), it is unlikely that we'll be able to make changes to your order after you submit it. If you would like to try to update your order, please contact us.
Our team is here to assist you.
Feel free to reach out to us with any questions or concerns.